Returns

Changed your mind, or something is not right?

Contact us at kobatotatsumi@gmail.com with your order number before sending anything back. We will tell you how to proceed.

Condition of returned items

Items should be unused and in their original packaging. Your statutory rights as a consumer are not affected.

Damaged or faulty items

If an item arrives damaged or does not work as described, tell us as soon as possible with a photo and we will make it right.